Key takeaways:
- There has been an increase in flight bookings this summer.
- Travel automation is the solution to manual data extraction.
For travel agencies and travel agents, managing a high volume of flight bookings, especially during peak season is a challenging task. Each booking comes with details that must be captured and organized. This process, if done manually, is not only time-consuming but also prone to errors.
In this use case, we’ll explore the benefits of extracting data from flight bookings using an AI parser and how Parseur stands out as the optimal solution for travel automation.
Manual data extraction from flight bookings
Travel agencies and travel agents handle numerous flight bookings daily, each containing critical information such as passenger names, flight numbers, departure and arrival times, booking references, and more.
Types of data:
- Invoices
- Payment receipts
- Tickets confirmations
- Passenger details
- Flight details
These are the various sources of information that OTA (online travel agencies) businesses have to capture. Entering those travel data manually into existing database, spreadsheets or travel management software is time consuming and resource intensive.
NerdWallet conducted a travel survey and found that 45% of Americans have planned summer vacations.
During peak season, travel agents are often overloaded with booking requests and any mistake can affect their brand reputation. As the volume of bookings increases, the capacity to manage them manually becomes unsustainable, leading to potential bottlenecks and inefficiencies.
Allocating staff solely to data entry tasks is not cost-effective, especially when they could be focusing on higher-value activities that enhance the customer experience.
This year, TSA (Transportation Security Administration) recorded an increase traffic of 6% in passengers.
Flight booking automation with Parseur
Employees working in the travel industry have other tasks to deal with apart from flight bookings such as lodging, car rentals, tours and activities.
By embracing travel automation, travel agents can focus their efforts on customizing travel experiences for their customers.
Parseur, an advanced AI parser, offers a robust solution designed to streamline this process for travel agencies and travel agents.
How can Parseur transform your travel operations?
Parseur processes information from flight bookings instantly and exports them to any application of your choice. Even though we have an AI model, it doesn’t have to be trained extensively unlike other AI tools. Parseur app is already trained for travel automation.
Accuracy and Reliability
Parseur combines artificial intelligence and optical character recognition (OCR) to accurately extract data from flight booking confirmations. This ensures that every piece of information, from passenger names to flight itineraries, is captured with precision.
Processing large amounts of data
Parseur’s ability to handle large volumes of data makes it ideal for travel agencies of all sizes. Whether you’re managing a few dozen bookings or thousands, Parseur scales effortlessly to meet your needs. This scalability ensures that as your business grows, your data extraction processes remain smooth and efficient.
Real-time processing is important for managing last-minute bookings and changes, helping travel agents gain competitive advantage.
Cost-Effective
By automating data extraction, Parseur significantly reduces the need for manual data entry, allowing you to reallocate resources to more strategic tasks, boosting overall productivity and profitability.
Integration Capabilities
Seamless integration with popular travel booking systems, CRM platforms, and ERP systems is one of Parseur’s standout features. This ensures that the extracted data flows directly into your existing systems, eliminating the need for manual data transfer and ensuring real-time updates.
What data can Parseur extract from travel documents?
Parseur can easily retrieve the information below:
- Customer's personal details
- Flight number
- Passport number
- Destination
- Arrival date/time
- Departure date/time
- Total amount paid
How to extract data from flight booking confirmations?
Let’s walk through a typical day for a travel agent using Parseur to manage flight bookings.
The travel agent logs into their email and booking system and receives numerous booking confirmations from various airlines and online travel agencies. In the past, these emails would need to be manually reviewed and entered into the booking system. However, with Parseur, this process is automated.
Parseur processes the travel document automatically with AI
Parseur extracts key data points such as passenger names, flight numbers, departure and arrival times, booking references, and seat assignments.
You also have the option to teach Parseur which data to extract and which one to ignore by creating assisted templates.
Integration with travel apps such as WeTravel
This travel data is automatically populated into a travel management tool via Zapier or Make, ready for the agent to review.
Setting up this workflow between Parseur and your travel tools is done only once. With the real-time data processed by Parseur, the agent can quickly access the latest information and make the necessary adjustments.
Parseur’s integration with the agency’s CRM system ensures that all customer data is up-to-date, making it easy to follow up with clients and provide personalized service.
By leveraging Parseur, travel professionals can focus on what they do best: creating memorable travel experiences for their clients.
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