Automate your food ordering process in 2024

The food industry has always been the busiest one and customer satisfaction is of utmost priority such as delivering food orders on time. Automation is key to scale your food ordering business while keeping costs low and quality high.

Let's take the case of Max, who owns a successful restaurant. Demand has been increasing considerably for his service. Max receives orders from several food ordering platforms, each comes in a different email format and most of the time, the information is not in the same place.

Max has a team that manually highlights specific information from the orders (items ordered, contact details of the customer, date, and time of the delivery among others) and inputs those in his Point of Sale application (POS). Based on the data, the kitchen prepares the food, and drivers are then assigned to specific deliveries.

This ordering process from the moment a customer confirms their order until they receive their food items, is very time-consuming for Max which is slowing down the growth of his restaurant. Max would like to maximize the efficiency of his business but he doesn't know how to code and doesn't want to invest in a complex tool.

Hence, he opted for Parseur, which is a powerful AI parsing tool that helps to automatically extract data from emails and even export it to different applications.

Why use Parseur to automate your food ordering process?

Like the brand name, Parseur is a powerful document parsing tool that extracts specific data from emails and PDFs using automated technologies. With Parseur, you can send structured data in real-time to various business applications in no time.

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Try out our powerful document processing tool for free.

Parseur is integrated with a powerful AI engine, which ensure that all data is captured accurately.

Step 1: Create a free account on Parseur

Sign up to Parseur. It is free to start and you will get access to all the features!

Step 2: Create your Parseur mailbox

You can follow the instructions on how to create your first mailbox here.

Be sure to choose the option "food delivery orders" so that you can get access to Parseur's ready-made templates.

A screen capture of delivery mailbox
Select Food delivery orders

Step 3: Forward your order confirmations to your Parseur mailbox

A screen capture of food order sample
This is an example of an order confirmation from Max’s restaurant

Parseur can also help you create your own API for various online delivery platforms, such as Grubhub, Eat24, Delivery.com, BeyondMenu, Chownow, and many more!

Check out our list of supported food ordering platforms and extracted fields.

Parseur usually processes the order confirmations from those platforms automatically, saving you hours of manual data entry work on your order details.

It's more or less the same process. Send your order confirmations to your Parseur mailbox.

Even if orders are in PDF, HTML, or text, as a powerful email parser, Parseur can easily extract the required information, and this is done automatically with templates already customized for food orders.

This is an example of parsed data captured by a template in Parseur for Grubhub:

A screen capture of grubhub template
Example of data captured by a Parseur template for Grubhub

Step 4 (optional): Teach Parseur which specific data needs to be extracted

If your document isn't automatically processed, you can create your own custom template.

Choose from the given fields on the right and select the data that needs to be extracted. Parseur has a range of pre-coded fields to help you create your data fields, such as order number, customer phone number, and the total amount of all the items bought.

A screen capture of food order template
Your document to the left, pre-defined fields to the right

A screen capture of food order template completed
Your template once you highlighted the text you want to extract

After saving your template, your parsed results will look like this:

A screen capture of food order results
Your data extracted by Parseur

Step 5: Download or export your food orders

Once your document has been successfully parsed, you can even export your extracted data to:

  1. Your own POS (Point of Sale) system via Webhook
  2. Google Sheets
  3. A delivery tracking application like onfleet
  4. Any other applications via Zapier

A screen capture of food order export
Send your food order data anywhere!

Max can send that data to Google Sheets in real-time and assign his drivers more effectively to each delivery. His point-of-sale system also gets all the data, keeping Max's accounting up to date with online orders at all times. This automatic process enables Max to save countless hours per day.

His business process has been completely automated. Thus, he is able to take on new clients and scale his restaurant!

Easy to use, simple to extract data, prompt service

  • Foodway.co

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Frequently Asked Questions

Common questions about automating food order extraction from delivery platform emails and exporting the data to your POS, spreadsheets, and delivery tools with Parseur.

Parseur extracts the order details you need from food delivery confirmation emails, including items ordered, customer contact details, order number, delivery date and time, and the total amount. Its built-in AI reads the relevant fields from any layout, so each platform's email format is handled without building a separate template per platform.

Yes. Parseur can export your parsed order data to your own Point of Sale system via webhook, to Google Sheets, to a delivery tracking app like Onfleet, and to any other application through Zapier. This keeps your kitchen, accounting, and driver assignments fed from a single automated flow.

No. Parseur is a no-code tool, so you can set up automated order extraction without writing any code or investing in a complex system. You create a mailbox, choose the food delivery option to access ready-made templates, and forward your order confirmations.

Yes. If a document is not processed automatically, you can build a custom template and choose exactly which data to capture using Parseur's pre-coded fields, such as order number, customer phone number, and total amount. You highlight the text you want, save the template, and Parseur extracts those fields going forward.

Parseur is GDPR compliant, which supports handling customer contact and order details responsibly. Parseur's SOC 2 Type II audit is in progress and the company is not yet certified.

Yes. Parseur ships with ready-made templates for many food ordering platforms such as Grubhub, Eat24, Delivery.com, BeyondMenu, and Chownow, and it usually processes their order confirmations automatically. You can also forward confirmations from other platforms and Parseur will extract the order data the same way.

Yes. Parseur extracts data and sends structured order details to your business applications in real time as each confirmation arrives. This lets you assign drivers and update your POS the moment an order comes in, rather than waiting for manual data entry.

Parseur's built-in AI extracts the requested fields from any layout, so changes in how a platform formats its order emails do not require you to rebuild a template. If a document is not processed automatically, you can also create your own custom template by selecting the fields to extract.

Parseur uses an AI engine to capture order data accurately from each confirmation. You can optionally review and correct extracted results as a manual step before they are exported, giving you control over data quality while keeping the process automated.