How does Parseur send data to Zonka Feedback?

Parseur receives your emails at a dedicated mailbox address, its built-in AI extracts fields such as customer name, email, and order details, and a Zapier connection sends the matching Zonka Feedback survey in real time.

Can Parseur trigger a survey per order?

Yes. Each order confirmation email is processed as its own document, so one survey goes out per order with that customer's details attached.

Can Parseur pull the customer's email address out of the message?

Yes. Parseur extracts the email address wherever it appears in the body or an attachment and passes it to Zonka as the survey recipient.

Do I need to write code to connect Parseur to Zonka Feedback?

No. Parseur connects through a ready-made Zapier template. You forward the emails to your Parseur mailbox, pick the fields to extract, and map them to Zonka fields in Zapier.

Can I survey only some customers?

Yes. Add a filter step in Zapier that checks an extracted field, so only certain order values, products, or locations trigger a survey.

Can Parseur pass order details into the survey?

Yes. Extracted fields can be passed as survey attributes, so the questions and the reporting can reference the specific product, agent, or location.

Can Parseur work from a PDF attachment?

Yes. Parseur reads PDF and scanned attachments alongside the email body, so an invoice or job sheet sent as a file can trigger the survey.

Can Parseur handle order emails from different platforms?

Yes. Parseur's built-in AI extracts the fields you request from any layout, so confirmations from several platforms can all feed the same survey flow.

Parseur integration

Email to Zonka Feedback - Survey Customers After Every Order

Parseur extracts customer and order details from your incoming emails with AI and sends them to Zonka Feedback through Zapier, so the right survey reaches the right customer automatically.

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Zonka Feedback

Use cases

Let the transaction trigger the survey

Zonka Feedback asks the question. Parseur knows who to ask and when. Parseur reads your order, booking, and support confirmation emails, extracts the customer's details and what they bought, and Zapier sends the matching Zonka survey. Feedback requests land while the experience is still fresh.

Post-purchase surveys: Parseur extracts customer name, email, and order details from confirmation emails so the survey references the actual purchase rather than asking in general.
Post-delivery and post-service: Parseur reads delivery and job completion emails, so the survey goes out after the work was actually done rather than on a fixed schedule.
Segmented feedback: Parseur passes extracted fields such as location, product, or agent to Zonka, so responses can be sliced by the thing that actually varies.

How it works

How the Zonka Feedback integration works

Set it up once. Every new email is parsed and delivered on its own after that.

1. Create your Parseur mailbox: Sign up and get a dedicated email address where your documents land.
2. Forward your emails: Send emails manually or set up auto forwarding so every new one arrives on its own.
3. AI extracts the data: Parseur reads each email and pulls out the fields you need as structured data.
4. Data lands in Zonka Feedback: Zapier picks up the parsed data and sends it to Zonka Feedback in real time.

What is Parseur?

Parseur is a powerful document processing software to extract text from emails, PDFs and documents and automate your workflow. All Parseur features.

What is Zonka Feedback?

Zonka Feedback is a customer feedback and employee feedback survey app. Create and customize stunning surveys and feedback forms and take feedback on multiple channels - Kiosks, iPads, Android Tablets, Smartphones, Emails, SMS, Website, QR Code and more.

What is Zapier?

Zapier is a cloud automation tool that connects apps together. You can connect two or more apps to automate repetitive tasks without coding or relying on developers to build the integration.

Trusted for customer feedback workflows in production

BuildYourBnB, a short-term rental business hosting over 10,000 guests per year, uses Parseur to pull guest review feedback out of emails across several booking platforms and route it to the team in real time. Catching feedback as it arrives is the same job this Zonka integration does from the sending side.

Guests hosted per year on Parseur-powered workflows: 10,000+
Documents processed by Parseur since 2016: 100M+
Parseur rating on Capterra and GetApp: 5/5

Read the full BuildYourBnB story →

Send an email survey or SMS survey with extracted data from your documents

Zonka Feedback is a multi-channel customer feedback platform that allows you to collect, measure and analyze customer satisfaction. You can even receive real-time reporting helping you to improve the user experience of your clients.

Parseur is a no-code tool that enables the data extraction from documents with zero parsing rules. By combining those two applications together, you can easily export the parsed data to Zonka Feedback via Zapier automatically.

Our customers use the integration of Parseur and Zonka Feedback to:

Create and send email surveys to their customers
Create and send SMS surveys to their leads
Extract specific information from feedback received

How this Email to Zonka Feedback integration works

A new email notification is received in your Parseur mailbox
Parseur extracts the relevant information and sends the data to Zapier
Zapier sends the data to your Zonka Feedback account

What you will need

To use this integration you will need:

A Parseur account with a configured mailbox
A Zonka Feedback account
A Zapier account with a Zap between Parseur and Zonka Feedback set up

Going further

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document data extraction?

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Automates data entry from any document

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Frequently Asked Questions

Common questions about sending email data to Zonka Feedback with Parseur.

: Parseur receives your emails at a dedicated mailbox address, its built-in AI extracts fields such as customer name, email, and order details, and a Zapier connection sends the matching Zonka Feedback survey in real time.
: Yes. Parseur extracts the email address wherever it appears in the body or an attachment and passes it to Zonka as the survey recipient.
: Yes. Add a filter step in Zapier that checks an extracted field, so only certain order values, products, or locations trigger a survey.
: Yes. Parseur reads PDF and scanned attachments alongside the email body, so an invoice or job sheet sent as a file can trigger the survey.
: Yes. Each order confirmation email is processed as its own document, so one survey goes out per order with that customer's details attached.
: No. Parseur connects through a ready-made Zapier template. You forward the emails to your Parseur mailbox, pick the fields to extract, and map them to Zonka fields in Zapier.
: Yes. Extracted fields can be passed as survey attributes, so the questions and the reporting can reference the specific product, agent, or location.
: Yes. Parseur's built-in AI extracts the fields you request from any layout, so confirmations from several platforms can all feed the same survey flow.