We are pleased to announce that we have rolled out a brand new version of our support center!
You can access it here: https://help.parseur.com/
Parseur's old support website had reached its limitations: not always easy to navigate, no search capability, no proper home page.
Our new support center features:
- A dedicated support home page
- Smart and instant search
- Integration with our chat box so that we can suggest articles relevant to your question even if we're not available to reply straight away
- Improved design and navigation to find the answer more easily
- 5-seconds feedback buttons at the end of each article so that you can help us know when an article needs improvement
Let us know what you think and feel free to share any suggestion for improvement or missing support content.